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Last Updated: July 4, 2026
Thank you for shopping with Widze. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.
Orders are typically processed within 1–3 business days after payment is successfully received.
Orders are processed Monday through Friday, excluding weekends and U.S. public holidays.
During periods of high order volume, processing times may be slightly longer.
Estimated delivery times vary depending on your location and the shipping method selected at checkout.
Standard Shipping: 5–10 business days
Expedited Shipping: Available on select products and destinations.
Please note that delivery estimates are not guaranteed and may be affected by weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Shipping costs are calculated at checkout based on your delivery address, the weight of your order, and the shipping method selected.
From time to time, Widze may offer free shipping promotions on eligible orders.
Once your order has been shipped, you will receive a confirmation email containing your tracking information. Please allow up to 24 hours for tracking updates to appear.
Please ensure your shipping address is accurate before completing your purchase.
Widze is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.
Once a package has been marked as delivered by the shipping carrier, Widze is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier first. You may also contact us, and we will do our best to assist you.
While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including severe weather, carrier disruptions, customs processing (if applicable), or high shipping volumes.
We appreciate your patience and understanding.
If your package arrives damaged, please contact us within 48 hours of delivery and include your order number along with clear photos of the product and packaging. We will review your request and work to resolve the issue as quickly as possible.
If you have any questions regarding shipping or your order, please contact our customer support team.
Widze
Email: support@widze.store
We are happy to assist you and will respond as soon as possible.